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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Mary Shaw

Mary Shaw

February 26, 2026

5  out of  5
rating by Mary Shaw
"Mesha McCarty State Farm had always been the best. They are kind and so helpful. I have had State Farm for about 45 years. Thank you"
We responded:
"Thank you for the 5-Star review, Mary! We appreciate your long-term loyalty with State Farm and are so glad to hear you've had such a positive experience with the office over the years. The whole team at Mesha McCarty State Farm appreciate your support and we're grateful to have you as part of our State Farm family!"
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Kevin Knott

February 26, 2026

5  out of  5
rating by Kevin Knott
"This State Farm Agency does a great job of responding to questions and always helpful when calling them. The team works hard to ensure customer needs are addressed in a courteous and helpful way."
We responded:
"Thank you for the kind feedback, Kevin! I'll be sure to share your comments with the team, we're always here if you need anything! "
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Kayla Merchant

February 18, 2026

5  out of  5
rating by Kayla Merchant
"Thank you so much for your help. Customers service at the office is always excellent and knowledgeable. I like knowing that I can call, and talk to the SAME PEOPLE not a 800# to pay my bill each month."
We responded:
"Kayla, thank you so much for the 5-Star review! We agree---There's nothing like calling and hearing a familiar voice rather than an automated system. We're so glad you value that personal touch as much as we do. Thanks for being part of the State Farm family!"
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Bryan Parker

February 18, 2026

5  out of  5
rating by Bryan Parker
"Great help with a claim when I needed it. Big TY to the office. 10/10 recommend"
We responded:
"Hi Bryan, thank you for the 10/10 recommendation! Dealing with claim situations can be very stressful, so we're glad we could be there to help you through it. We appreciate your business and the shout-out to our team!"
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Donzetta Clay

February 16, 2026

5  out of  5
rating by Donzetta Clay
"Mesha McCarty State Farm Insurance was easy, nice, and fluent for my father's insurance needs."
We responded:
"Thank you so much for your review! We appreciate your kind words and are so glad that he's had a great experience with us. We strive to provide the best customer service, and we’re glad to hear that we succeeded. Thanks again, Donzetta!"
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Darin P.

February 12, 2026

5  out of  5
rating by Darin P.
"We’ve been with Mesha’s office for many years. Many, many years! She and her staff always go beyond what most would likely expect of their insurance agent’s office. If you’re looking for a steady, attentive, reliable advocate for your insurance needs, give Mesha’s office an opportunity to earn your business!"
We responded:
"Darin, thank you so much for the kind words! It has truly been a pleasure working with you over all these years. We take great pride in being advocates for our customers, so knowing you feel supported means the world to me and the entire team. We appreciate your support and loyalty more than we can say!"
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Rebecca Martin

February 5, 2026

5  out of  5
rating by Rebecca Martin
"I’ve been with State Farm for awhile and the staff at mesha mcartys office like Jerry and staff are wonderful"
We responded:
"Thanks, Rebecca! We love having such wonderful customers, I'll pass your thanks along to Jerry and the team! "
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Erica Hughes

February 4, 2026

5  out of  5
rating by Erica Hughes
"The staff at Mesha McCarty State Farm is top notch!! They are completely customer focused. I appreciate the attention to detail."
We responded:
"Thank you, Erica for the 5-Stars! We appreciate customers like you and enjoy helping you with your insurance needs : ) "
Profile photo of Kimberly Voegele

Kimberly Voegele

February 3, 2026

5  out of  5
rating by Kimberly Voegele
"They have been there to help in my unfortunate situations and helped very quickly when I needed a rental"
We responded:
"Hi Kimberly, thank you so much for the 5-Star review! We know how stressful situations can get sometimes, and I'm so glad to hear we've been able to help get you back on the road into the rental. Give us a call when you need us! "
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Mandy D

February 2, 2026

5  out of  5
rating by Mandy D
"Friendly agent, very helpful and explains everything in detail. Overall best experience I've had with an insurance company"
We responded:
"Thank you for the kind words, Mandy! We take great pride in making sure our customers understand the policy coverage in detail. Hearing that we've provided your best experience with an insurance company truly makes our day! "
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Andrew Lamaster

January 30, 2026

5  out of  5
rating by Andrew Lamaster
"Mesha has been my agent for many years. She is very personable and professional. Jerry is also very on top of things for me with updates and questions. Highly recommend, 10/10 A+"
We responded:
"Hey Andy! Hope you are doing well. Thanks for taking the time to leave us the 5-STAR Review, we think you're 10/10 A+!!! "
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Patrick Jones

January 30, 2026

5  out of  5
rating by Patrick Jones
"Thank you to Jerry and the entire Mesha Mccarty team for always being there to assist us. Your helpful, polite and courteous approach to our insurance needs are very much appreciate. We highly recommend."
We responded:
"Thank you so much Patrick for your review and kind words. We try and tackle every task with a helpful, courteous approach & we're so happy to hit the mark! Thank you for the recommendation!"
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Cassandra

January 17, 2026

5  out of  5
rating by Cassandra
"Very helpful and friendly staff! Jerry is our go to guy! He is very knowledgeable and very helpful! They really make a point to know their customers and the communication is wonderful! The BEST customer service hands down!"
We responded:
"We love hearing this! Thank you for choosing us and for taking the time to recognize Jerry's hard work. We look forward to continuing to provide you with wonderful customer service for years to come. We appreciate your business!"
Profile photo of Al Epperly

Al Epperly

January 16, 2026

5  out of  5
rating by Al Epperly
"Ashley was very helpful with changes to our homeowners and auto policies. Thank you so much"
We responded:
"Thanks for the feedback, Al! We're thrilled Ashley could assist with your policy updates. Please don't hesitate to reach out if you need anything else!"
Profile photo of Debbie Berkebile

Debbie Berkebile

January 15, 2026

5  out of  5
rating by Debbie Berkebile
"Love Mesha and all her staff! They are all so gracious and helpful."
We responded:
"Thank you, Debbie for the kind words! I'll be sure to share this with the team-we try our best & are always happy to help, thanks again for choosing our office!"
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Randall Cornwell

January 15, 2026

5  out of  5
rating by Randall Cornwell
"Amazing"
We responded:
"Thanks, Randy for 5-Stars! You're 5-Stars too!"
Profile photo of randy cornwell

randy cornwell

January 15, 2026

5  out of  5
rating by randy cornwell
"I can’t tell you how nice it is to talk to a real person. My car was his outside of my house. I called them at 9am. They took care of everything. By 2 that afternoon my car was at the shop and I had my rental car. Truly the best service I’ve ever had"
We responded:
"Thank you for the great review, Randy! We're thrilled we could take care of everything for you, within just a few hours! We make it a priority help when you're going through something so stressful. Thanks for choosing us! "
Profile photo of Laura Kelley

Laura Kelley

January 8, 2026

5  out of  5
rating by Laura Kelley
"Great service! Very friendly and knowledgeable staff. Mesha, Jerry and Ashley are always so helpful with all of our insurance needs and questions. Thank you!"
We responded:
"Laura!!!! You're 5-STARS too! We appreciate customers like you, thank you for letting us know how we do as an office!!"
Profile photo of Jason Norris (Ireland With Jason)

Jason Norris (Ireland With Jason)

January 8, 2026

5  out of  5
rating by Jason Norris (Ireland With Jason)
"I’ve been a customer for a long time now, and the effort the team makes to look after their customers always amazes me. They are always ready and willing to help when you need them!"
We responded:
"Thank you, Jason for the wonderful feedback! The team will be happy to know the hard work they put in is appreciated. We value your trust in us and look forward to taking care of you for many years to come. "
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Jeff Hannah Ryall

January 7, 2026

5  out of  5
rating by Jeff Hannah Ryall
"I have been EXTREMELY pleased with the staff . They always go above and beyond to answer my questions and they are very kind. I feel like I am taking to a great friend whenever I call in there."
We responded:
"Thanks so much! We believe that great service starts with great relationships, we're happy to hear the team has made such a positive impression. It's always a pleasure to chat with you! "
Profile photo of Lorrie Walliser

Lorrie Walliser

January 6, 2026

5  out of  5
rating by Lorrie Walliser
"Best service EVER! Everyone I’ve spoken with in the office - especially Ashley - have been extremely helpful and patient as well as knowledgeable! I would highly recommend to anyone looking for coverage of any type!"
We responded:
"Thanks for the high recommendation, Lorrie! We pride ourselves on being helpful and knowledgeable for our customers. It's always a pleasure working with you, and we'll make sure Ashley gets a special shout-out for her great service! "
Profile photo of Dave Henderson

Dave Henderson

January 1, 2026

5  out of  5
rating by Dave Henderson
"Always helpful and quick to provide answers when I reach out. Easy to work with too"
We responded:
"We appreciate your 5-STAR review, Dave! We take pride in being here when needed for questions, and I'm so happy to hear you've had a great experience with our team. Thank you for choosing us! "
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Karen G

December 31, 2025

5  out of  5
rating by Karen G
"Thanks to Ashley for making the changes for me today and having a good time doing it :) I really appreciated the laughter !! I had been with Dennis in Muncie for years until he retired moved to Mesha, and definitely No Regrets !"
Profile photo of James Strangeway

James Strangeway

December 18, 2025

5  out of  5
rating by James Strangeway
"Working with Ashley from Mesha's office when my daughter was involved in an accident was a great experience in a stressful time. She kept up on everything on the claims side and kept things moving for us. She would follow up via text and phone call to make sure we had everything we needed and if there was anything she could do to help us along the way. Kudos to you Ashley!"
We responded:
"James, thank you so much for your 5-STAR review. It's great to hear that Ashley provided such great support during a tough time and able to stay on top of the claim for you. I'll make sure she sees this wonderful note. We appreciate your business!"
Profile photo of Shelby Savage

Shelby Savage

December 18, 2025

5  out of  5
rating by Shelby Savage
"I have been with Mesha State Farm forever. She is the best. Jerry has always been very pleasant and very easy to work with. Her whole staff is that way. You all are the greatest!!"
We responded:
"Thank you, Shelby! I'll be sure to share your compliments with Jerry and the rest of the team. We appreciate your loyalty and for choosing us for your insurance needs, but most of all the 5-Stars!"